At Zephyr Holdings, no one has ever seen the CEO in person. The beautiful receptionist is paid twice as much as anybody else, but does no apparent work. The sales reps use relationship self-help books as sales manuals, and one is on the warpath because of a missing mid-morning donut. In other words, it's an ordinary big company.

This is the book that asks the questions: When is physical violence an appropriate response to management policy? Why is that one reserved parking space always empty? Taking an extra donut from the team's basket: is that a sign of a motivated go-getter, or a sociopath? And this sea of incompetence and insanity they call a workplace: it can't really be that way by accident, can it?